We purchased this software last year and I’m trying to make a screensaver that runs on a Windows 8 machine, however, is not working. I get a white screen on the Windows machine.
Any thoughts on what do I need to do?
Kristha
iScreensaver 4.5 was released before Windows 8 was released, but our testing shows that it generally works fine. A blank, white screen, sounds like it could be a problem specific to your screensaver content.
What sort of media assets are you using? (Movies, Images, Flash/SWF content…?)
A good test is to download one of our sample screensavers, such as the Space screensaver which includes all 3 kinds.
Space Screensaver Download for Windows:
http://iscreensaver.com/downloads/savers/spacehifi.exe
Can you please test the Space screensaver and let us know if it works?
Please note that iScreensaver Designer 5 has been released which addresses many of these issues, providing support for the modern Operating Systems (Windows 8, 8.1, and 10, Mac OS X 10.10 and 10.11).
Please see http://iscreensaver.com/features5.shtml for a list of new features in version 5.0.