Intego Backup Assistant vs. iScreensaver

A customer wrote in with a strange issue - if she rebooted her mac (10.8.5) and had iScreensaver set to run within 1-2 minutes, she’d get errors that said:

“Runtime Error : RuntimeThread.cpp:2615”

This error indicates that the screensaver was unable to allocate a temporary file.

After some back & forth, we analyzed the third-party software that she had installed, looking for problematic ones.

We came up with a list of possibilities, and she began removing them one-by-one.

As it happened, Intego Backup Assistant seemed to be the problem one.

This product is from LaCie

Removing it seemed to fix the problem, allowing screensavers built with iScreensaver Designer to work normally.